Level 3 Emergency First Aid at Work Training 









First Aid box on pink BG

What is the legal requirement for first aiders?

Require all employers to make arrangements to ensure their employees receive immediate attention if they are injured or taken ill at work. This includes carrying out a risk assessment, appointing a suitable amount of first aiders and providing appropriate first aid training.



Having the correct first aid provision in the workplace is not just a legal requirement, it is incredibly important for the safety of all members of staff!

·        The roles and responsibilities of an emergency first aider

·        Assessing an incident

·        Managing an unresponsive casualty

·        CPR and AED use

·        Recovery Position

·        Choking Seizures Shock

·        Wounds and bleeding

·        Minor burns and scalds

How do you manage an emergency?

  1. Assess the situation – always stop and observe the situation before becoming involved. It may be difficult to do, as we are naturally caring individuals and we want to help, however, we need to remember that the golden rule of First Aid is: “Preserve Life (including one’s own).” Any paramedic will tell you that they often get called to incidents being told that one patient is involved only to arrive on the scene and find two - the second being the first aider.

  2. Make Safe – this may involve closing the road, getting bystanders to stop traffic (where safe to do so) etc., however, if it is not possible to make the area safe then we cannot go any further in our sequence of events.

  3. Give Emergency Aid – this may be with or without equipment. Not having any equipment does not mean we cannot give aid. CPR and the Recovery Position do not require any first aid kit.

  4. Emergency First Aid is also about giving mental first aid – i.e. talking to someone and giving them reassurance.

  5. Get Help – This may involve asking a colleague for help (or to fetch some equipment) but in most instances will also involve calling for medical help:

Doctor Holding Patient's Hand

What are the roles and objectives of first aid?

  1. Protect yourself – see above

  2. Warn bystanders of dangers – we cannot force people to move, but we can warn them and then be prepared to provide assistance if they also become a casualty.

  3. Assess the scene – As above • Decide who is in danger and who to help first – the priorities of treatment:

  4. Breathing - Airway and Breathing problems first and foremost

  5. Bleeding - patients who are breathing but bleeding are attended to as the next priority – unless it is a case of catastrophic bleeding

  6. Burns

  7. Broken Bones

  8. Which services to call for and how (as above)

  9. Give treatment to those who need it – Do only what you have been trained to do, nothing more. If you step outside of the training you have been provided (for instance by using a tourniquet) then you are not covered by the workplace liability insurance.

  10. Prevent cross infection – wear gloves and aprons if needed

  11. Record all incidents and actions - if it’s not written down, it didn’t happen!

What are the steps in the chain of survival?

  1. Early Access – the patient has a witnessed cardiac event and the witness calls emergency services immediately.

  2. Early CPR – effective CPR started on someone within 2-3 mins of the cardiac event.

  3. Early Defibrillation – AED applied to the patient within 8-10 mins of the cardiac event.

  4.  Early Advanced Care – The patient receiving appropriate cardiac care in hospital or medical professionals providing appropriate care at the road side (usually by the air ambulance)


What do learners receive?

Course notes

Course certificate

Course Length

6 Hours


Number of attendees

Attendees minimum 6 to maximum 15



This training course is available as in-house training at a venue of your own choice throughout the UK.



All delegates will receive an Advantage accredited certificate.